Who Hates Auto Attendant?

Who Hates Auto Attendant?

The truth is: most people do not like “Auto Attendants”, when calling a company.  Customer service has become somewhat of a lost art over the past few decades as we have become more reliant on technology. Technology has allowed us to make tremendous advances...
To Route or not to Route?

To Route or not to Route?

Disclaimer: For all us tech nerds who are saying that the neighborhood part of the IP may not incorporate all of said numbers in this example. This is true but this is not a tech class and we are focusing on concepts. Concepts are what’s needed for the client to...
Character Matters

Character Matters

Litefoot Technology is fortunate to be able to sponsor local businesses and organizations. We have been blessed to be part of the Bradley Sunrise Rotary for several years. It has been a rewarding partnership. We were recently blessed to be able to sponsor The Ooltewah...
Strong like David

Strong like David

Occasionally in life, you get to meet someone REALLY special. Someone who has a perspective that is beyond this world. I frequently hear men talking about what a “real man” should be like. (ie: Take no Prisoners, Make the Sale at All Costs, Don’t...
Applications Offshore?

Applications Offshore?

Navigating whether to offshore your applications I have been doing IT for a long time. The first 25 years of my IT experience revolved around taking systems from the Mainframe to the local area network (LAN). The thought was having a bunch of separate PC’s protected...