Litefoot Blog

Industry related events and inspirations from the Chattanooga-based IT service / management company.

October is Cybersecurity Awareness Month

It's cyber security month and we are reminded that technology is moving at a pace that's almost impossible to keep up with. That while we have come light years with technology so has the hacking industry. That in the rush to centralize thru cloud services we have...

It’s a Tiger!

As our business has grown, the company has faced many challenges. We develop procedures to take care of our customers, only to have them fail as we grow. I have never liked how companies grow and their customer service declines. However, I have become aware of just...

Rock the Row

Why We Row: Through Rock the Row, we’re changing the way people face Iife after cancer! Every year thousands of people live beyond their cancer diagnosis. But instead of being met with a plan to move forward, they are left feeling confused, lost and lonely. While...
Developing a Service Mentality

Developing a Service Mentality

As a business owner, important decisions are always on the horizon. There is no way you can know everythingand make accurate decisions, every time. At best, you're taking an educated guess on decisions that aren't inyour wheel-house. I see small businesses fail every...

read more
Who Hates Auto Attendant?

Who Hates Auto Attendant?

The truth is: most people do not like “Auto Attendants”, when calling a company.  Customer service has become somewhat of a lost art over the past few decades as we have become more reliant on technology. Technology has allowed us to make tremendous advances...

read more
To Route or not to Route?

To Route or not to Route?

Disclaimer: For all us tech nerds who are saying that the neighborhood part of the IP may not incorporate all of said numbers in this example. This is true but this is not a tech class and we are focusing on concepts. Concepts are what's needed for the client to make...

read more
Character Matters

Character Matters

Litefoot Technology is fortunate to be able to sponsor local businesses and organizations. We have been blessed to be part of the Bradley Sunrise Rotary for several years. It has been a rewarding partnership. We were recently blessed to be able to sponsor The Ooltewah...

read more
Strong like David

Strong like David

Occasionally in life, you get to meet someone REALLY special. Someone who has a perspective that is beyond this world. I frequently hear men talking about what a "real man" should be like. (ie: Take no Prisoners, Make the Sale at All Costs, Don't Backdown, Be Hard...

read more
Applications Offshore?

Applications Offshore?

Navigating whether to offshore your applications I have been doing IT for a long time. The first 25 years of my IT experience revolved around taking systems from the Mainframe to the local area network (LAN). The thought was having a bunch of separate PC’s protected...

read more

Our Industry Partners

Citrix Customer Service Provider
Citrix-Partner-Silver-Solution-Advisor
5901 Shallowford Rd
Suite 135
Chattanooga, Tennessee 37421
(423) 785-6769